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It’s our job to make sure that you have the best Printing experience you can with us. Our reasoning? We value our customers business, and we believe that if you’re happy the first time, you’ll be more than happy to come back. On the following page, we have brought together a few FAQs that we have been asked by customers quite regularly.
Not one bit. Compared to a lot of other printers we print all of our products using an incredibly efficient printing model, meaning we gain economies of scale and can therefore reduce prices, which is then passed onto you!
With every product we will always give you a guaranteed timeframe within which your product will be delivered. These range from 2 to 7 days, depending on the product, quantity and lead time. But if you are in need of your product in a hurry, then never worry as we can sometimes send them out the same day that they are printed, just give our customer services team a shout to arrange this.
Any delivery times and schedules that we let you know are from when your artwork is signed off to the dispatch of your order. If there are delays in getting your artwork signed off, it will only result in a delayed delivery.
Within our Print Production room we use only the latest state of the art technology to ensure that the colours used for your work are brought through as best as possible. This may result in your order not being represented exactly the way it was beforehand, however we hope you’ll be in agreement with us that it looks much better!
We would be happy to. Within our building we have a team of 8 of the best designers in Ireland, each with their own speciality and skill set, here to help you with any design needs you may have. Printed materials are what we do best here at Kaizen Print, it’s what we know. Let us help you through the whole process.
That is not a problem. The only thing that we request is you have a read through our Print Submit Guidelines before you begin. The print process that we use is a little different than that of other printers, so it just makes it a little easier for everyone. Our templates are available to download here.
1) Find the product you are after2) Choose your product specifications and turnaround3) Make your payment4) Upload the artwork - high resolution print ready pdf please5) Your print will be delivered to you within the timeframe given
Where possible on our product pages, we have indicated the approximate time it will take us to print, finish and package for distribution your printed goods. This time varies by product and ranges from one to ten business days. While it may be possible to expedite some products for a small charge, others are much harder to speed up. Please ensure you have left enough time between your order and the date you need the product. Please note the Turnaround time is calculated when "print ready" artwork is approved, not when the order is placed. Orders approved after 1pm are resolved the following business day. If your job is finished and ready before shipping before 3pm, it will be shipped that day, or will remain ready for collection in our office until the following day.
We know deadlines matter and it's of utmost importance to us that your print not only arrives in perfect condition, but on time also. Job turnaround and despatch is set depending on product options chosen. This is based on receiving print ready artwork before 3.30pm on the day of order.
Please ensure you select a turnaround and delivery option that will suit your needs. If an option you need isn't available, please Contact Us and we'll do our best to arrange a solution.
Kaizen Print Delivery Info
Express Next Day Tracked - 24hr courier service (Monday to Friday service)
2 Day Tracked - 48hr courier service (Monday to Friday service)
Delivery is with one of our chosen partners, usually DPD or Parcelforce.
The question we get asked most, relates to bleed. The 'bleed', is the area outside of your design that we use to trim artwork to the correct size. We use this area to ensure that no critical information, or images are cut off when we trim the pages (with a guillotine the size of a small room). Make sure that any images that are intended to extend to the edge of your design, also extend 3mm further into the bleed area. If you're creating your own artwork, please ask to use our set up templates for your design. This means, we can quickly confirm the readiness for print, saving time & money.
Keeping to standard paper sizes, reduces wastage and keeps prices at a minimum. We'll always advise you on the best size of print for your needs, however our most common print sizes are A3 for Posters, A4 for Letterheads, A5 for Flyers and A6 for postcards. The diagram below shows how each paper size relates to the next. As you can see, each is proportionate to the next. A2 is twice the size of A3, which is double the size of A4 etc. Remember to add 3mm bleed to all your designs. This allows us to trim your artwork to the finished product size.